Operations

Customer Support Account Manager

Petaling Jaya, Selangor
Work Type: Full Time

Get to know our Team:


TreeDots is a platform that helps to redistribute unsold inventories in the F&B market from suppliers to businesses like restaurants, cafes etc. Through this platform, we aim to improve efficiency and productivity of F&B users to achieve more with less resources and preventing any unnecessary wastage.


We are looking for Customer Service Officer to join our family!


Responsibilities:

  • Contact existing customers via outgoing calls
  • Handling Customer inquiries, placing orders
  • Promoting of products to existing customers
  • Increase sales growth
  • Adhoc duties when required


Requirements:

  • Must either be Chinese or fluent in Chinese/Mandarin
  • Must be willing to work onsite (Petaling Jaya)
  • Must be willing to work from Monday - Saturday
  • Proficient in multiple languages / dialects is a plus
  • Preferably with F&B or FMCG Industry experience
  • Preferably with Telemarketing experience
  • Great interpersonal and communication skills

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